Refund & Cancellation Policy

1. Cloud SaaS 14-Day Guarantee

We offer a 14-day free trial on all Cloud SaaS subscription plans. If you are dissatisfied within the first 30 days of paid service, you are entitled to a full pro-rated refund minus payment gateway transaction fees.

2. Self-Hosted Source Code Deliverables

Because full, unencrypted source code is provided upon purchase of the Self-Hosted Perpetual Edition, sales of self-hosted licenses are final once the git repository access has been granted or code package dispatched. We encourage thorough testing on our live demo environments prior to purchase.